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Fitbit Charge 3 won't swipe

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‎07-28-2022 13:29 - last edited on ‎08-04-2022 05:48 by Fitbit Moderator

‎07-28-2022 13:29 - last edited on ‎08-04-2022 05:48 by Fitbit Moderator

Have reset my fit bit charge 3 trying to factory reset and can't get to settings. Nothing is working to fix it. I have reset numerous times and I can see steps, heart rate calories burned but can't swipe to get to settings

 

 

Moderator edit: updated subject for clarity. 

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‎08-04-2022 05:58

‎08-04-2022 05:58

Welcome to the Fitbit Community, @Glascoel. Thank you for letting us know that you have reset your Charge 3 in order to get the settings. 

 

I understand how frustrating this could be and noticed that you already got in touch with our Support Team in order to get assistance.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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