help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge HR not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-20-2020 06:39 - last edited on ‎11-22-2020 11:57 by

‎11-20-2020 06:39 - last edited on ‎11-22-2020 11:57 by

I’ve tried everything - Rebooting it with pc, using another brick, and formatting it. 

 

 

Moderator edit: format and subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-22-2020 11:56

‎11-22-2020 11:56

Welcome to the Fitbit Community, @fqkeguy.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with charging your Charge HR. Thank you for your efforts to resolve this, I am here to help. I recommend following our complete troubleshooting steps from this help article: Why isn't my Fitbit device's battery charging?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes