help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Charge HR strap keeps coming off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-21-2020 00:05 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎02-21-2020 00:05 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

My charge strap keeps unclipping from one side. Any idea on how to fix?

its been fine for the past year or so.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-22-2020 11:24

‎02-22-2020 11:24

What's unclipping? It's a one piece strap. Do you mean the pin that holds the buckle on?

Best Answer
0 Votes