04-25-2016 15:02 - last edited on 11-19-2020 10:11 by AlvaroFitbit
04-25-2016 15:02 - last edited on 11-19-2020 10:11 by AlvaroFitbit
My battery is charged but the screen is blank.....
04-25-2016 22:36
04-25-2016 22:36
Can you be sure it's charged? I'm just wondering if it's blank because it's flat and won't take a charge.
Either way, it's worth trying a restart as described here:
https://help.fitbit.com/articles/en_US/Help_article/1186/
Give it a few tries as it doesn't always work first time.
Is this a new fitbit or has it been working OK and now developed this problem?
10-18-2019 19:02
10-18-2019 19:02
It's charged. I pushed something to try to correct the incorrect time, and it just went black. I have followed other directions and got the smiley face, then it went black again. what do I do after I get the smiley face?