Fitbit Charge3 - screen blank, no vibration, not charger response

[harry566475]

I had a dozen of times screen going blank and the troubleshooting helped to get it back. Each time I had to either change clock face or use charger to restart it. However this time:

1. screen went blank all of a sudden
2. button on the left responded with continuous vibration but no screen
3. it was 90% charged when this happened (no swim, no fall, nothing unusual )
4. tried to change clock face but it wont sync ( device not found * dozen retries )
5. when I put it back on charge, the screen did not turn on at all
6. tried 15 second left button press sequence but no response or vibrations
7. the led light on the back of band is blinking ( only sign of it being alive )

I tried to search google and product forum but no help. 

Anyone has any idea if the screen black issue if now has any other workaround ? factory reset ?

[USAF-Larry]

@harry566475, I moved this post to the Charge 3 Help Forum, since it is specific to this device. You will get more response here.

[Patume]

Can you please post your response?  I'm having the same issue

[Beccaa_ob]

Hi, have you got a solution for this? Same thing has just happened to my charge 3 after less than a week of getting a replacement!