Fitbit HR

[Maxi19]

Hello, I need help. I have charged my fitbit for atleast three hours. It is nearly fully charged and when I click the button I can see its charging. What I dont understand is, once i take the fitbit off charge it does not turn on. Wether I click the side button once, or hold it down for 30 seconds, nothing happens... I have tried to restart from instructions from here but still not working.. 

[Odyssey13]

Hi @Maxi19  could be your Charge HR has come to the end of life, but support can tell from your having charged it. Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options