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Fitbit Not Mapping Correctly My Runs

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‎09-16-2022 06:22 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

‎09-16-2022 06:22 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

Fitbit no longer maps my runs. Will either do none, or a couple of miles, and then the screen goes blank. I don't run with my phone. 

I have rebooted it, still no success. 

 

Moderator Edit: Clarified subject

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‎11-22-2022 13:30

‎11-22-2022 13:30

Hi there @Linbad. Welcome to Community Forums.

 

I appreciate the information shared.

 

Environmental factors including tall buildings, dense forest, steep hills, and thick cloud cover can interfere with your tracker's ability to connect to GPS satellites. If your tracker is searching for a GPS signal during an exercise, you’ll see “ connecting” appear at the top of the screen. If Charge 4 can't connect to a GPS satellite, the tracker stops trying to connect until the next time you start a GPS exercise. For best results, wait for Charge 4 to find the signal before you start your workout.

 

Also check this article, How do I use GPS on my Fitbit device?.

 

Hope this helps/

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