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Fitbit Steps double

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‎01-23-2020 12:44 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-23-2020 12:44 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

Why are my steps doubling? I have 7000 and all of a sudden jumps to 14000?

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‎01-23-2020 17:03

‎01-23-2020 17:03

Oh @4708  that sounds weird! Have you added or edited an activity manually in the app?

Try restarting your Charge 3 several times and see if it happens again.

Restart your tracker  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-23-2020 17:14

In response to NellyG

‎01-23-2020 17:14

The app seems to present a number usually two to three times the actual for steps and then adjusts to actual(?) when a synch is called for. The app presented data much better before upgrade. 

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