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Fitbit Throwing a Fit

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‎01-24-2019 06:17 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-24-2019 06:17 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

My Charge 2 has started randomly scrolling through notifications, steps, heart rate, icons, activities, without warning and I am unable to make it stop. Eventually it just stops on its own. It is still tracking everything. It's just that it is wearing down the charge constantly and I am having to charge it now daily. Would a reset help? Suggestions? I have had it just barely 2 years.

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3 REPLIES 3

‎01-24-2019 07:47

‎01-24-2019 07:47

Oh my! That’s not good, @Boo_Hoo. Glad you found us here in the forums. A reset should definitely set your Charge 2 on the right path. Instructions are here. 

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‎01-24-2019 07:52

In response to SunsetRunner

‎01-24-2019 07:52

Thank you. I have done a reset, and am now recharging it as the morning's antics have nearly depleted it (again). Will report back once I see if this has fixed it.

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‎01-25-2019 05:26 - edited ‎01-25-2019 05:30

In response to SunsetRunner

‎01-25-2019 05:26 - edited ‎01-25-2019 05:30

I have reset it three times. It is still doing it. I don't think I mentioned it vibrates when it is acting up too. Oddly, it is continuing to work, it just drains the battery quickly.

Ideas?

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