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Fitbit app has stopped syncing

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‎11-14-2019 03:06 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

‎11-14-2019 03:06 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

Anyone else having this issue or know how to resolve it? My Fitbit app has stopped syncing my sleep. When I pull down to refresh it says that my Fitbit battery is dead but it isn’t. Tried to plug it in again to test the battery and it is full. I have tried deleting and readding the app and no luck.

 

anyone know how to fix this?

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‎11-14-2019 03:40

‎11-14-2019 03:40

I'm having the same problem. Mine is not syncing at all. I updated my Samsung phone recently maybe that's why? 

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