help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery draining and heating up when charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-11-2019 10:56 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

‎11-11-2019 10:56 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

I have a charge 2 and the last 2 days I have been having an issue with it heating up when charging and the battery draining within 30 minutes of coming off the charger. I have had the charge for right around 2 years is this the half life for a charge 2 ?

 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-11-2019 14:25

‎11-11-2019 14:25

Welcome to the Fitbit Community, @Jmccoy319.

 

Thank you for sharing the details of the issue you're experiencing with your Charge 2. I understand your concern and appreciate the additional details. I've sent your case to the Support team so they can get in touch with you and provide a solution. You will receive an email from them soon.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes