Fitbit band clip

[RalphLo]

My Charge 4 band clip broke off.  I can't connect another band.  What can be done?   

[Odyssey13]

Hi @RalphLo  when this happens and your Charge 4 still works, many people have gone to Amazon and purchased a protective cover band. That band encompasses the pebble part of your device and keeps it secure without a need to attach it. You can get with support to see what your options are, but often it results in a discount off of a replacement.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[MrsSherbert]

This has happened to me several times but luckily my husband has managed to repair it by using superglue to fix the strap to the device. I have also had issues with the strap breaking but my husband has glued hard wearing material over the break. This is my second fitbit and I had the same issue with the previous one, don't intend to buy another as they are always poorly made and develop the same issue 

[RalphLo]

Thanks, appreciate your response. I don’t have the piece that broke off, so
gluing is not an option for me. I managed to find a clunky wristband that I
can squeeze in the Fitbit. It will be the last Fitbit I use. I’ve spent
more on bands than I have in Fitbits.

[Mahaka2]

This happened to me too. I had taped it on with electrical tape which worked a little until I tried to put it on one day after charging and the band broke into 3 pieced. I just upgraded to a Charge 5 and the band attaches differently,. I'm waiting to see if I have any issues with this band. I may change to a leather band too.