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Fitbit charge 2 not syncing to app after update

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‎02-11-2020 23:52 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-11-2020 23:52 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

Hi

My android device performed an app update yesterday and since then my fitbit will not sync to the app. 

I have tried to unpair and pair again, Restart my device, switch bluetooth off and on. 

When refreshing its constantly 'looking for device'

 

Kindly assist.

Thanks

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1 REPLY 1

‎02-12-2020 04:32

‎02-12-2020 04:32

Since update mine takes 2-3 minutes to get to the dashboard.  Had 2 days exercise,  only showing one.  Friends don't let friends buy FitBit. 

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