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Charge 2 display not working

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‎02-18-2020 05:57 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-18-2020 05:57 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

Hi! Can someone please help me? My fitbit screen is not working after getting wet. Already tried to plug and unplug it, hold the button for 8 seconds. Can someone suggest what else can i do? 🥺🥺🥺🥺🥺

 

 

Moderator edit: updated subject for clarity

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‎02-19-2020 10:48 - last edited on ‎01-22-2025 06:26 by Fitbit Moderator

‎02-19-2020 10:48 - last edited on ‎01-22-2025 06:26 by Fitbit Moderator

@SabTagle Welcome! Thanks for being part of our Community!

Let me help you with you with your Charge 2 display not working and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further via email.

Let me know how it goes.

Alvaro | Community Moderator

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