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Fitbit charge 2 not syncing

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‎10-12-2019 11:53 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-12-2019 11:53 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

I can't get my Fitbit charge 2 to sync with my Xiaomi Mi A2 lite. I also can't get the firmware update to work.

 

I have already tried the following:

- restart Fitbit

- restart phone

- log out of Fitbit app, restart phone, log back into app

- log out of Fitbit app, uninstall app, restart phone, reinstall app, log back into app

 

None of these have solved the issue...

 

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‎10-12-2019 12:00

‎10-12-2019 12:00

Following as mine is the same..

View best answer in original post

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‎10-12-2019 12:00

‎10-12-2019 12:00

Following as mine is the same..

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