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Fitbit charge 3 not working

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‎10-06-2020 09:40 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-06-2020 09:40 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

Hi I am having trouble with my Fitbit charge 3. My screen does not work - shows blank screen and everything works and vibrates. Everything works the same like tracking, vibration when notifications and syncing. The only problem is the screen - restarted, changed clock face and followed the steps accordingly, but no results. Please help! Thank you.  

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‎10-06-2020 10:15

‎10-06-2020 10:15

Same here - all started by doing the latest firmware update- basically my Fitbit has been rendered useless 

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