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Fitbit charge will not update

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‎07-07-2019 17:13 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

‎07-07-2019 17:13 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

I have a fitbit charge from 2014.  The fitbit app on my iPhone says there is an update.  When i try to apply the update, it loads then says "updating".  I wait for over 10 minutes and nothing changes.  There is no indication of progress.

 

Any ideas?

 

 

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‎12-15-2019 21:20

‎12-15-2019 21:20

What tracker do you have @SherylLBC their isn't an update for the Charge. 

The Charge 3, versa line and ionic have updates. 

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