05-07-2020
10:07
- last edited on
09-08-2020
09:40
by
MatthewFitbit
05-07-2020
10:07
- last edited on
09-08-2020
09:40
by
MatthewFitbit
Suddenly all the data has changed to random numbers all lower than the true values, and recording currently at lower numbers for calories especially
05-08-2020 00:21
05-08-2020 00:21
Is it all data? If your steps looks about right but other data is lower then I'd suspect that one of your profile settings has changed (age, height, weight). If your height has been changed then it would affect the calculation of distance and if any of the settings changed then it would affect calories. You can check your settings at https://www.fitbit.com/user/profile/edit
On the other hand, if steps have gone down too then I can't offer an explanation
05-08-2020 02:07
05-08-2020 02:07
Hi Steve - I did change my weight on it, but it seems strange that the effect of that was now to reduce the calories burned to less than half now... across prev days too. Is there anything I can do to correct it?
05-08-2020 03:31
05-08-2020 03:31
I can only suggest checking the new weight again in the hope that there's a mistake. If it's not incorrect then I don't know what else to suggest.
05-08-2020 05:20
05-08-2020 05:20