07-11-2020
07:48
- last edited on
09-16-2020
08:40
by
MatthewFitbit
07-11-2020
07:48
- last edited on
09-16-2020
08:40
by
MatthewFitbit
So I've had this Fitbit for about two months and it works great. Now however I'm running into issues. I am taking a gym class (college student) and we use our fitbits to reach 10k steps per day. Yesterday (7/10/2020) I did a 2-mile walk and it counted at 5.5k steps, and out of nowhere, it took away over 1500 steps hindering my progress and my grade. Same thing today (7/11/2020) I did another 2-mile walk and I reached 4.8k steps and it took away 900 steps. Yes, you can add them in manually if that happens but this should not be happening in the first place. I restarted my Fitbit 6 times with no luck, turning Bluetooth off, re-adding my Fitbit to the app, and all with no luck. If anyone else is having the same issue as me and can offer a solution please let me know as I am getting fed up with this.
07-11-2020 13:31
07-11-2020 13:31
I have been posting about this and other similar issues for a few weeks now. I have yet to get a response from a Fitbit person about it.