help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit misallocating workout sessions

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-05-2019 08:22 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-05-2019 08:22 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

My Fitbit allocated a workout session to prior week when it was off. How do I get it to correctly show the date of excercise    Date?

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎07-05-2019 15:38

‎07-05-2019 15:38

Sounds like the battery died and the tracker had not synced after charging and the time was not corrected. 

Sorry, the only way I know of is to delete and manually enter. 

Best Answer

‎07-06-2019 10:51

In response to Rich_Laue

‎07-06-2019 10:51

How do I manually update it?

Sent from my iPhone
Best Answer
0 Votes

‎07-06-2019 10:57

In response to Bbuku

‎07-06-2019 10:57

I'm out with family so I'll point to e help docs. The help link is found below. 

Best Answer