11-04-2025
10:22
- last edited on
11-05-2025
04:13
by
MarreFitbit
11-04-2025
10:22
- last edited on
11-05-2025
04:13
by
MarreFitbit
Trying to set up my old Fitbit , but I can’t remember which model it is! Help please
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
11-05-2025 04:43
11-05-2025 04:43
You could also turn your Bluetooth on & see if it recognizes the model. Once you go into the app & login, it should still have your previous info. Let us know if you get it setup or have any questions. 😊
11-04-2025 15:32
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-04-2025 15:32
@Birdhouse76 that looks to me like a Fitbit Charge 5.
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
11-04-2025 16:31
11-04-2025 16:31
11-05-2025 04:43
11-05-2025 04:43
You could also turn your Bluetooth on & see if it recognizes the model. Once you go into the app & login, it should still have your previous info. Let us know if you get it setup or have any questions. 😊
11-05-2025 15:00 - edited 11-05-2025 15:12
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-05-2025 15:00 - edited 11-05-2025 15:12
Welcome to the forums @Birdhouse76. Good to see you participating @CapeCodLady.
Thank you for letting us know the inquiry regarding the device.
If you want to configure this device with your app, I suggest you take a look at this help article.
If you want to know it's specifications, see also: How do I get started with my Charge 5
Thanks @alexthecat for your help.