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Fitbit not logging sleep

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‎06-10-2016 02:22 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

‎06-10-2016 02:22 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

My fitbit is not logging my sleep at all anymore since the last update even though i have been wearing it exactly as always and it never had a problem before.
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‎06-13-2016 05:33

‎06-13-2016 05:33

Welcome to the Community @Elrikadebruin. Have you tried restarting your tracker? If you haven't, I recommend Restarting your Charge HR. After the restart process, please test it.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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2 REPLIES 2

‎06-13-2016 05:33

‎06-13-2016 05:33

Welcome to the Community @Elrikadebruin. Have you tried restarting your tracker? If you haven't, I recommend Restarting your Charge HR. After the restart process, please test it.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎12-17-2019 07:06

In response to AlejandraFitbit

‎12-17-2019 07:06

I'm having this issue too, my fitbit is 5 days old. Tracked 3 days of sleep and that's it. If it needs to be reset already, I'd take a good look at your product. I shouldnt have to "fix" a brand new $100+ watch. 

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