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Fitbit stopped working

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‎11-15-2019 12:07 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

‎11-15-2019 12:07 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

My screen stopped working. Everything updates on my phone but nothing on my watch works. The button also doesn't change anything on my watch. I have a HR charge 2. My fitbit watch is stuck on 1 time and the same amount of steps. 

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3 REPLIES 3

‎11-15-2019 13:19

‎11-15-2019 13:19

Try a Restart and do it several times if necessary.

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‎11-15-2019 13:53

In response to SunsetRunner

‎11-15-2019 13:53

How do I restart on my fitbit?



Sent from my Verizon, Samsung Galaxy smartphone
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‎11-15-2019 16:37

In response to White21

‎11-15-2019 16:37

Follow the instructions I gave you by clicking on the word Restart in my post above.

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