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Fitbit stuck in Software Upgrade Again

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‎10-07-2017 17:23 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

‎10-07-2017 17:23 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

Hi My Fitbit Charge HR has once again stuck in Firmware update mode. I have taken all the steps to reset it, sync and unsync, forget device, let the battery drain etc. However it does not appear to get out of software update screen, like a half filled bar. Anyone know how to fix this? 

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3 REPLIES 3

‎10-08-2017 02:19

‎10-08-2017 02:19

Mine too since Friday and now i'm getting miffed! 

I've tried everything but i still just see that half filled bar.  

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‎02-24-2019 07:45

‎02-24-2019 07:45

any help on half bar on screen after software upgrade?

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‎02-25-2019 12:16

In response to willow01

‎02-25-2019 12:16

@willow01  Welcome to the Fitbit forums! Thanks for taking the time to share the situation you are experiencing with your Charge HR showing half bar on screen after the update.

 

In this case, that means that the update was not completed. Please try the following steps in order to sort this out. You will find two different workarounds there. Try them in the order given for best results.

 

Hope this helps. Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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