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Fitbit stuck

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‎02-26-2020 17:32 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎02-26-2020 17:32 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

Hi,

I recently updated my phone (Samsung 9+) and now the fitbit app is stuck in "upgrading database"

Have turned off, then on, when I click on the app on phone I can't do anything, the dashboard on my PC says its synced but not sure where else to go.

Thanks

Szerenke

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‎02-27-2020 01:16

‎02-27-2020 01:16

This seems to be a known issue. The workaround seems to be to force close the app: Settings - Apps - Fitbit - Force Stop

View best answer in original post

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2 REPLIES 2

‎02-27-2020 01:16

‎02-27-2020 01:16

This seems to be a known issue. The workaround seems to be to force close the app: Settings - Apps - Fitbit - Force Stop

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‎02-27-2020 01:28

In response to SteveH

‎02-27-2020 01:28

Hi Steve,

Have tried it and it has fixed my problem. Great thanks for your help.

Appreciate it.

Szez

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