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Fitbit won't turn on

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‎08-29-2019 08:17 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎08-29-2019 08:17 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

When I woke up,I the screen was black, so I figured it was dead. I charged it all day, and it still wouldn't turn on. What can I do??? 

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‎09-03-2019 05:21

‎09-03-2019 05:21

Same here. I have tried to factory reset but there is no response or anything happening on the screen no matter what i try. It was working up until about a month ago, i have tried different charging cables.

I applied the latest firmware that was released last month, could it be related? can i rollback to previous?

 

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‎09-06-2019 14:19

‎09-06-2019 14:19

My fitbit has done exactly the same this week....just stopped working. Have u resolved yours?

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‎09-07-2019 00:54

In response to Hellav

‎09-07-2019 00:54

I'm afraid not, if you do resolve it would you mind posting here? And I will do the same. Unfortunately it's the third failing Fitbit in this house, it's back to Garmin for me.

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