03-06-2018
19:20
- last edited on
09-08-2020
18:54
by
MatthewFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-06-2018
19:20
- last edited on
09-08-2020
18:54
by
MatthewFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
My Fitbit is flashing an exclamation point in a battery what does it mean and how do I fix it?
03-06-2018 19:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-06-2018 19:34
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
03-07-2018 08:50
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



03-07-2018 08:50
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@Kabuasp @vanilladiva Welcome! It's nice to have you on board! Did charging the tracker solve your issue like @vanilladiva suggested. You may also see a similar icon if you didn't complete a firmware update so I wanted to know if everything is ok after charging it.
I look forward to your reply!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

04-04-2020 11:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-04-2020 11:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I just got the same issue: flashing exclamation point after it got down to 9% battery.
I have charged it for an hour and still the same problem persists.
Do I just keep charging it?

04-04-2020 18:30 - edited 04-04-2020 19:11
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

04-04-2020 18:30 - edited 04-04-2020 19:11
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Tangelo, have you tried cleaning the charger and the back of your fitbit?
My Fitbit died last night when I was asleep. This morning I charged it up to 100% and within 5 minutes it died. I repeated the process and got the same results. I decided to restart my Fitibit and now some of the words and numbers have pixelated. Also, I am getting the battery with the exclamation point. I decided to clean both the charger and the back of my Fitibit with rubbing alcohol and a toothbrush and it seemed to charge. However, I am not sure what the duration of the charge will be, even though it says 100%. I’ll get back to you with the results.
Back with the results - the charge lasted less than 10 minutes. I’ll keep searching for a solution. I am thinking it could be a firmware problem.

