Floors climbed not registering correctly

[SheilaMM]

Using OSmaps app my hike route included over 2000 feet climb. Fitbit registered just over 100 floors. What’s wrong?

[TheCuriosity]

In my experience in general with various fitibts over the years, you need to go up the amount of a floor within a short time frame for it to count. So like on normal stairs, if you stop half way for a moment then continue up, it won't count.

While I have a Charge 2, I haven't made any attempts to actually test this on this particular model, but that is how it was on previous versions (that I ddi make a point to test.).

[SheilaMM]

Thanks for that idea, maybe I need to climb more smoothly! Interestingly my old Fitbit One was pretty accurate on altitude gained.

Sent from my iPad