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Forgotten my email

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‎04-08-2019 04:38 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

‎04-08-2019 04:38 - last edited on ‎09-06-2020 17:01 by Fitbit Moderator

Had my Fitbit for ages, it’s just recently asked for my login details. I can’t figure out which email I signed up with...none of the emails are making it to where I would expect....have I lost 6-8? Years of data ? Frustrated ....any help appreciated...on husbands sign in 

 

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5 REPLIES 5

‎04-10-2019 20:30

‎04-10-2019 20:30

Welcome to the forums!

 

I would contact support they should be able to look it up for you

Use the help link at the top of the forum

 

Looking forward to seeing you around the forums!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎06-06-2019 10:55

In response to WendyB

‎06-06-2019 10:55

Hello @Whipped. i see that you are posting from an account that was created in 2014. Please go to your personal settings where your registered email will be displayed near the top.

 

Also your missing days should be displayed on www.fitbit.com

Best Answer

‎07-05-2019 12:36

In response to Rich_Laue

‎07-05-2019 12:36

@Whipped. have you gotten this straightened out? 

Best Answer

‎12-13-2022 00:46

‎12-13-2022 00:46

Log out of the Fitbit app.
Tap Log In. Forgot your password?
Enter your email address and tap Send Reset Email. An email is sent to the email address you entered. 
Click the link in the password reset email.
Enter your new password and tap Set.
Return to the Fitbit app and log in using your new password.

 

 

Regards,

Will

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0 Votes

‎12-13-2022 17:24

In response to willjoe

‎12-13-2022 17:24

@willjoe the original post was in April 2019, so we don't know what happened to this person. Replying to old threads can often be confusing.

Stepping in the U.S.A. since September 2013. Android 14

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