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Genuine Concern

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Hi, I’ve had my Charge 3 since April last year, the current tracker since July. Today, for the second time since owning a charge 3, the screen started jumping crazily from screen to screen, I troubleshooted it with a Fitbit team member and luckily because I’m still under warranty they’re sending me a new one! But I’m worried, because this is the second time, that next time it happens My warranty will have expired and I’ll have to pay for a new one. Which I’m effect means it’s only good for less than a year... I sync and charge it regularly, don’t wear it in the shower, I genuinely take good care of it so I’m baffled as to why this has happened again. Has anybody else experienced this? Genuinely would like to know.

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