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Great Customer Support

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‎10-20-2023 12:10

‎10-20-2023 12:10

I just got off with the second support person of the day by the name of Mary Joy.  I'm having issues with my Charge 4.  It no longer holds a charge.  Anyway, she was extremely helpful, and it turned out mine needed to be replaced.  She was quick, pleasant, and ensured I received the email with link before we ended.  I did not get the opportunity to fill out the survey because my phone auto blocks pop-ups, but I wanted to get the word out that Mary Joy was awesome!  

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‎10-20-2023 12:57 - edited ‎10-20-2023 12:59

‎10-20-2023 12:57 - edited ‎10-20-2023 12:59

Hi @Cyd1971 Welcome to the forums!

Thank you for the feedback regarding the experience with Support. I really appreciate you take the time to share it with in the community.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

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