HELP!!!!

[Toyna]

Received my replacement charge 2. Deleted the old device from my account. App is up to date so is my phone... now I'm having trouble with my phone finding the charge 2 through bluetooth scan. I've reset and restarted the device and phone what more can I do????

[Rich_Laue]

Hello @Toyna just like when you set up your first Charge 2 you need to set the replacement up through the Fitbit app. 

There is nothing you can or need to do through the Bluetooth scan of your phone. 

Open the Fitbit app, log into your account if needed. 

Now do an add device. 

[Toyna]

I have tried several times to go through the app and it doesn't pick up my charge 2. I have logged out and logged back into the app and yet that hasn't helped.