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Heart Rate Not Showing

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‎09-30-2019 15:26 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎09-30-2019 15:26 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

In the app, the heart rate section usually showed my current heart rate and resting heart rate. Now, it only shows the resting and I can only see my actual heart rate on my wrist. Was this something that was affected with the update?

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‎10-01-2019 11:22 - last edited on ‎03-07-2025 07:29 by Fitbit Moderator

‎10-01-2019 11:22 - last edited on ‎03-07-2025 07:29 by Fitbit Moderator

@cgodzinski Welcome! It's great to see you around! 

Thank you for reporting this. Currently there is an issue with the heart rate not showing on the app for some users. This is being investigated by the team so hopefully they will have a fix soon. Still I appreciate your patience in this matter.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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