Heart rate accuracy

[ShaunaLee92]

 

Hi for 2/3 days my Fitbit has very high heart rate readings I have done nothing today but watch tv and my Heart rate at one point was showing 160bpm 

I will attach a screen shot of today’s reading which most of the morning has been high does anyone else have this problem? And if so know of a way to fix it thank you 

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hello @ShaunaLee92, it's nice to see you again participating here in the Community Forums, welcome back!

I appreciate the information and the screenshot that were shared in your post. To better assist you with this, can you please let me know if this issue started 2/3 days ago or you experienced accuracy issues in the past? If you haven't already done so, I recommend you to check the information that's specified on our help article: How do I track my heart rate with my Fitbit device? for more details about heart rate tracking. In such article you'll find How do I improve the accuracy of my heart-rate reading on my Fitbit device? which can be really helpful to resolve your difficulties with the heart rate tracking feature. 

Keep me posted and let me know if you have any additional questions.

[ShaunaLee92]

Thank you the problem has only been the past few days even now watching tv in bed it is showing me in fat burn mode (picture attached) I have tried turning the heart rate monitor to off and then to auto then to on and still having the same problems I will have a look at those links you shared thank you 

 

[ShaunaLee92]

 I have now not been wearing the Fitbit for around 30 minutes and checked it and still showing a very high heart rate even though it is not being worn 

[RajeshDubai]

Hi

I have the exact issue with me for last 2-3 days. Suddenly the HR is in 180 to 200 (see pic)

What is the solution for this? I have tried all the basic stuff - rebooting cell, force starting app, switch one-

the BT

Pls help 

 

[ShaunaLee92]

I really don’t know I have tried everything to fix mine nothing works sorry you are having the same problem too 

[RajeshDubai]

No one in fitbit is responding????

I still have the same situation.  this is hardly a 3 month old product with me

[ShaunaLee92]

No response no. I have tried everything to fix it it’s even showing a high heart rate for me when I am not wearing the watch it’s very odd