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Horizontal lines on Charge 3 display.

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‎04-26-2020 22:41 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

‎04-26-2020 22:41 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator


hi ... have horizontal lines... suspect dead pixels on my Charge 3. Have tried reset and face change but still appear. What should I try now? Or is it hardware and a warranty claim? 

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‎04-27-2020 01:41

‎04-27-2020 01:41

Hi,  happened to me too.  Tried soft reset & hard, neither worked.  Ended up contacting Fitbit online and they replaced it for me - very helpful.  It also happened with the 2nd one though, so currently on my 3rd!

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