help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 blank screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-28-2020 11:32 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-28-2020 11:32 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

So I got my brand new Charge 3 in the post today, exciting times! I synced it up no issues and went about my day, happy that I had a working hr monitor again.

 

Went to do some exercise tonight and tried setting that up to start and suddenly everything vanished and now I have no data, cant start exercise and the lights soon the back have all go e out

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-28-2020 09:12

‎06-28-2020 09:12

Welcome to the Community, @Zena_marie.

 

I am glad to hear that you were excited about receiving your Charge 3. If the display went blank, I recommend taking a look at this post and follow the instructions provided there.

 

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes