11-07-2022
13:00
- last edited on
12-13-2022
15:33
by
MatthewFitbit
11-07-2022
13:00
- last edited on
12-13-2022
15:33
by
MatthewFitbit
I truly despise that there is a Note each day when I open the app, with a Get Started link, more often to a Premium sales page.
How can U remove this section permanently? I don’t need the Orem. subscription nor the rah-rah reminder.
Moderator Edit: Clarified subject
12-08-2022 13:40
12-08-2022 13:40
Hi there @Glue42. Welcome to Community Forums.
I appreciate you share this experience and I understand how you feel about this.
I'd recommend you got to our Feature Suggestion board and vote for this idea as it fits your request, or you can add your own suggestion so our team can consider it and other users can vote for your idea as well.
Have a good one.
12-14-2022 06:37
12-14-2022 06:37
Yes it’s getting rather annoying. Just now I went in and removed my mobile track which inexplicably had become linked to another device, for the first time in ten years or so. I went to add it back on, the fix I had worked out for my issue, and a full page “subscribe now” popup came up with payment options. Now it made me think, oh no, is mobile track now a premium service? However I touched the X to remove the pop-up, and it has added my mobile track “device”. I found this extremely misleading. I wonder how many people have been taken in by this, and subscribed to premium because they assumed they had to, to get the service they were trying to set up when the pop up randomly (or maybe not so) appeared.
12-18-2022 13:01
12-18-2022 13:01
Hi there @petitmiam, it's good to have you in the Community.
I understand how you feel about this situation. Please go ahead and vote for the idea mentioned before, in the Feature Suggestion board or add your own.
I'd recommend you also check this article, What should I know about Fitbit Premium?, so you can have the full experience of Fitbit Premium.
Have a good one.