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How can I reset the Charge 2?

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‎02-22-2019 20:17 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-22-2019 20:17 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

How can I reset device 

 

 

Moderator edit: updated subject for clarity

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‎02-23-2019 00:50 - last edited on ‎02-24-2019 08:43 by Fitbit Moderator

‎02-23-2019 00:50 - last edited on ‎02-24-2019 08:43 by Fitbit Moderator

What do you mean by reset?

 

If you mean reboot as you would with a computer then the instructions are in: https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If you mean reset to factory settings then you can't with the Charge 2 but if you want to do this prior to giving it to someone else then see this blog: https://blog.fitbit.com/used-fitbit/

 

If neither of those, can you give a little more information?

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‎02-24-2019 08:45

In response to SteveH

‎02-24-2019 08:45

@Crawfordmelissa  A warm welcome to our Community! Are you having any issues with your Charge 2? If this is the case could you share more information about it? @SteveH  already provided instructions on how to restart and remove your tracker from your account so I would like to know if you still further assistance.

 

I look forward to your reply!

 

Alvaro | Community Moderator

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