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How do I Reset everything in Charge 2

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‎04-12-2022 17:07 - last edited on ‎04-13-2022 08:14 by Fitbit Moderator

‎04-12-2022 17:07 - last edited on ‎04-13-2022 08:14 by Fitbit Moderator

How do I reset everything in my charge 2?  

 

 

Moderator edit: format. 

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‎04-13-2022 01:03

‎04-13-2022 01:03

There isn't a factory reset option for the Charge 2 but it shouldn't be needed as the data is cleared if the tracker is paired a different account. All your personal data is help on the fitbit servers rather than on the Charge 2 so that's quite safe. See: https://help.fitbit.com/articles/en_US/Help_article/2216.htm

 

Is there a reason you're wanted to reset?

 

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2 REPLIES 2

‎04-13-2022 01:03

‎04-13-2022 01:03

There isn't a factory reset option for the Charge 2 but it shouldn't be needed as the data is cleared if the tracker is paired a different account. All your personal data is help on the fitbit servers rather than on the Charge 2 so that's quite safe. See: https://help.fitbit.com/articles/en_US/Help_article/2216.htm

 

Is there a reason you're wanted to reset?

 

Best Answer

‎04-13-2022 04:26

In response to SteveH

‎04-13-2022 04:26

Thanks! I finally downloaded the app and did a sync on it. It hasn’t been charged f for over a year and when I charged it, it had the wrong date and time.

Sent from my iPhone
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