How do I change my clock face?

[Gary9484]

Guys, I'm not bothered with a Mobile app I'm simply happy to use the Fitbit App downloaded on my Laptop. I cannot for the life of me locate the option to change the clock face; settings seems grayed out on the generic menu. Found a message on the forum stating you can't change the clock face unless you have a Mobile APP. Am I being thick or is this true?

Moderator edit: subject for clarity

[JohnnyRow · Accepted solution]

Assuming you are using the Windows 10 Fitbit app, from dashboard click 'Account' icon near bottom right which I guess is supposed to look like a driver's license, then click 'Charge 3' on the left and you will see Charge 3 settings on right, including 'Clocks'.

[Gary9484]

Spot-on Fella - You're a gent

[AlejandraFitbit]

A warm welcome to the Forums @Gary9484 and @JohnnyRow thanks for stopping by.

I am glad to see here that our friend replied your clock face inquiry and that it has been resolved. If there is anything we can do to help you, do not hesitate to post it.

Keep the stepping up! 

[daylily1]

Ther is noting on the lower right of my dashboard page.  I am on windows 10.  I am frustrated that this fitbit is so much weaker than my old 
Garmin.  How do I get to talk to a person to solve the clockface problem.  Are there any clockfase options for Charge 3?  I am about to throw it out.

[AlejandraFitbit]

Good to see you around, @daylily1.

I am sorry to hear about your frustration. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 🙂

[smrogers]

I do not have anything on my dashboard that says account for me to go into and change my clock face. the one it comes setup with is very irritating. Can you provide instructions on how to change? Mine is a charge 3.

[JohnnyRow]

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@daylily1 wrote:

Ther is noting on the lower right of my dashboard page.  I am on windows 10.  I am frustrated that this fitbit is so much weaker than my old 
Garmin.  How do I get to talk to a person to solve the clockface problem.  Are there any clockfase options for Charge 3?  I am about to throw it out.

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The 'Account' icon has moved to the upper right.

[JohnnyRow]

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@smrogers wrote:

I do not have anything on my dashboard that says account for me to go into and change my clock face. the one it comes setup with is very irritating. Can you provide instructions on how to change? Mine is a charge 3.

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See How do I change the clock face on my Fitbit device? 

[AlejandraFitbit]

Welcome to the Forums, @smrogers and @JohnnyRow , thanks for the help.

I was able to see here that our friend @JohnnyRow provided some instructions in order to change your tracker's clock face. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

[BarbaraAnnP]

I've looked for the account icon, and there is nothing like a driver's license.  There is a watch, so I clicked there, but no clock option.  This is very frustrating!