How do I disable health and well-being notifications?

[BEChick]

How do I remove the health and well-being notifications of my Charge 4? I am getting about 30 reminders a day and it is getting really annoying! 

Moderator Edit: Clarified subject

[AlejandraFitbit]

Welcome to the Community, @BEChick.

If you want to disable some of your notifications, I recommend trying the following:

1. Open the Fitbit app
2. Tap your image icon
3. Swipe up and tap Notifications
4. Disable or enable the notifications you prefer
5. Sync

Let me know the outcome.

[JanetFet]

I also somehow signed up for these style of notifications "Don't let the day get away - take a minute away from screens"

I have looked in the Notifications as mentioned above but cannot identify what these are and they are getting very annoying and causing my battery to drain quickly. 

Thanks if you can help, Janet 

[BEChick]

I phoned for some advice about these notifications. I used the live chat.. twice. No help whatsoever. Once you allow these health and well-being notifications then you are basically stuck with them. There is no way to disable, so they tell me, unless you select Do Not Disturb. Not very helpful at all 🤔

[JanetFet]

I thought when I clicked the button they said you could unsubscribe at any time, they are a real nuisance I hope they can figure a way to stop them. Thanks for the feedback 

[BEChick · Accepted solution]

Hi, 

I have found out what to do. 

On your fitbit app, top left corner tap on your name/your account. Then tap on Your Device. You can then see your apps and it is in the list underneath to turn off health and well-being reminders. I have turned mine off so it definitely works.

Let me know how you get on 😊! 

[AlejandraFitbit]

Thanks for getting back, @JanetFet and it's great to see you here, @BEChick.

I am glad to hear that you were able to turn off these notifications and appreciate the steps provided. I know our friends will find this really helpful.

Keep the stepping up!

[JanetFet]

Oh thank YOU !! I have found that and switched it off so now hopefully they will STOP what a nuisance they were and draining the battery !! Thank you again 🙂 

[AlejandraFitbit]

I am glad to hear that your Charge 4 works properly, @JanetFet and that your settings are correct. If there is anything else we can help you with, do not hesitate to post it.

Keep the stepping up!

[Sofywo]

Hi everybody,

Since a week I have the same notifications coming out of nowhere, and I can't seem to turn them off.

I watched the instructions given by @BEChick but I don't see the option "health and well-being reminders". I do have the dutch app, but nothing like that... I don't know how to turn it off. Hope someone can help!

Kind regards, Sofie

Oh, I forgot, I have a fitbit versa (1). I don't think it mattes that much, but just in case!

Moderator edit: merged reply

[AlejandraFitbit]

Hey @Sofywo, it's great to see you around.

Thanks for letting us know about the issue you are experiencing with the "health and well-being reminders" option not showing. We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

Please let me know if there's anything I may do to assist you in the meantime.

[Sofywo]

Thanks for reaching out. Do you have any idea when this wil be fixed? It's
kind of a dealbreaker for me atm...

Kind regards
Sofie

[AlejandraFitbit]

Thanks for getting back, @Sofywo.

I understand how are you feeling. While we don't have a timeline for resolution, we will continue to investigate these discrepancies. Your patience and understanding will be much appreciated.

Let me know if you need anything else.

[NifH]

Did you ever get a response to this? I don't have that option either. 

[NifH]

Will there be anything to indicate that we have that option when it's available? Those messages are horribly annoying. I don't have the option to turn them off either.

[BEChick]

Hi

On the app, click on the top left corner where your profile picture is.

Go down to where is says Charge 4.

Click on that.

Scroll down to general. 

Click on health and wellness reminders and unselect them. 

Hope this helps 😊

[Sofywo]

It doesn't help, because we don't have this option, so kind of hard to unselect... I will return mine. Fitbit let down number 2 (first versa died when swimming in a pool.). Shame of fitbit.

[NifH]

Unfortunately, I don't have "Health and Wellness" to click on. 🥺

[AlejandraFitbit]

Hello guys, I appreciate your participation in the Forums.

As mentioned previously, our team is aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

Let me know if you need anything else. 

[JRP1971]

Hi, I have this same issue. I was actually hoping it would be resolved when I got the latest update, so I held off on messaging until then. But I still do not have the Health and Wellness reminders option in my list. I noticed this is a fairly old thread here. Just wondering, are they are still working on this issue?

I'm kind of annoyed when I'm in the middle of a run and my watch is telling me I should sit down and relax, or, another good one is when I'm just starting a 10 hour shift at work. It is really a minor annoyance, sort of bordering on being funny. But I just want to shut it off, and I can't.

I have a Charge 4, and I live in Canada (if that is relevant)