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How do I enable device lock all the time on Charge 3?

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My charge 3 device lock is always on "Only use for payments" I want to select for always.

Please help me. Man Frustrated

 

 

Moderator edit: updated subject for clarity

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6 REPLIES 6

Welcome to the Fitbit Community @ApplePlayzYou must enter your PIN code at least once a day. Your Fitbit device prompts you to enter your PIN code based on your device lock setting:

  • Enabled: Each time you put your device on your wrist.
  • Enabled for Fitbit Pay: First time you make a payment after your put your device back on your wrist. 

Note that your card issuer may require you to re-enter your PIN code to authorize a payment. 

To change the device lock setting:

  1. From the Fitbit app dashboard, tap the Account icon > your device image.
  2. Tap Device Lock.
  3. Tap to change your device lock setting.

Hope this helps, let me know if you need further assistance. Robot wink

Maria | Community Moderator, Fitbit


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It doesn't give me an option to change it to always on.

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How do you change the setting from Enabled for fitbit pay to enabled, my phone dosen't show an option, I am using charge 4 and an iPhone 7. 😭😭😭😭😭

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Same issue!

I have enabled Fitbit pay and I cannot change the Device Lock options.

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Kindly address the issue being discussed here. We don't get an option to keep it turn on every time we wear it or after every 24 hours. We can't enable or disable it ourselves. Is this a broken feature?

 

same problem with charge 4 : https://community.fitbit.com/t5/Charge-4/I-can-t-enable-or-disable-Fitbit-device-lock-I-want-it-to-a...

 

Please help us out. 

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How do I do it without Fitbit pay 

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