How do I enable the Smart Wake option?

[Mcdiq]

Hey, I don’t see an option when I set up an alarm to enable smart wake on my Charge 4 that I bought a couple of days ago. How do I find this option?

Moderator Edit: Clarified subject

[Rich_Laue]

Hi @Mcdiq since you mentioned buying only 2 days ago, have you received the lates update yet?

This could take up to 48 hours depending on the phones settings

This update gets downloaded in the background so your Fitbit app needs to b eff running in the background and the phone needs internet connection. 

The latest update is v1.96.29.

If you are on the latest. From the alarm setting, swipe up to turn on smart awake. 

[AlejandraFitbit]

Welcome to the Community, @Mcdiq and @Rich_Laue, thanks for the input.

I was able to see here that our friend @Rich_Laue provided some instructions in order to fix this smart wake issue. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

[Guili]

Hi,

my fitbit charge 4 says it has the latest update, but I still don't have the Smart Wake option.

please help,

[Mir1970]

Mine either.  Could you please provide step by step instructions for activating the smart wake function?  Or is it not working like the detailed sleep data isn't working in the charge 4?

How can we check we have the latest firmware update in case that is the issue with both sleep items not working? 

[Rich_Laue]

For smart wake. Swipe over to the alarm setting. Add an alarm, then swipe up. 

if you are only seeing simple sleep. Check that heart r ties enabled and that you slept for at least 3 hours. 

Then open a sleep in question and look under the chart for possibly an answer. 

[DanAnaya]

It is set on the watch itself - not through the phone app. 
Swipe over to Alarms and you will find Smart Wake 

[R_Savenkoff]

Thanks DanAnaya!  I was hunting through the app on my phone trying to find this feature.  It was easy to find on-watch once you pointed it out.  

Cheers!