How do I get a replacement

[alij0n3s]

Brought a Fitbit Charge 3 , about a year ago and now it's gone crazy. doesn't read heart rate , screen flashes on and off won't clear data from previous day , and battery keeps draining. 

[Rich_Laue · Accepted solution]

Hello @alij0n3s below you will see a link to the return and warranty. 

Then tapping in the above right where your photo would be opens a menu with a link to the contact support.

[Iain_K]

@alij0n3s  Remember that if you are out of the fitbit warranty period , quite often if you bought with a major credit card one of the perks is an extra years coverage through the card provider. My daughters Charge 3 recently expired (6 months after Fitbit coverage ended) and after finding the sales receipt email and card statement online I have a claim in through Visa (signature card) for a refund.

Good Luck