Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I keep all my stats from my previous tracker to the new one?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi, I've had a charge 2 for around 5 years, sadly the battery is failing to hold charge so I bought a versa 3. How do I keep all my stats from ny charge 2? 

Thanks

Heather 

 

Moderator edit: clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hi, @april2774 , if you make sure you log in to your usual account and set up your new Versa 3 on your regular account you used for Charge 2 all your data will be there.  

When you have logged in, from the opening, Today, screen click on the icon top left (on the new app it is a watch and smartphone icon; on the old app it is a photo/person icon). On the next screen choose “add more devices” (new app) or “+ set up a device” (old app) and choose Versa 3.  As your Charge 2 is an older device it won’t automatically be removed from your account by adding your new Versa, so you can keep it attached or remove it and recycle it.

Let us know if you have any questions or issues - there is always someone here to help.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

View best answer in original post

Best Answer
1 REPLY 1

Hi, @april2774 , if you make sure you log in to your usual account and set up your new Versa 3 on your regular account you used for Charge 2 all your data will be there.  

When you have logged in, from the opening, Today, screen click on the icon top left (on the new app it is a watch and smartphone icon; on the old app it is a photo/person icon). On the next screen choose “add more devices” (new app) or “+ set up a device” (old app) and choose Versa 3.  As your Charge 2 is an older device it won’t automatically be removed from your account by adding your new Versa, so you can keep it attached or remove it and recycle it.

Let us know if you have any questions or issues - there is always someone here to help.  Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer