10-12-2023
15:01
- last edited on
10-12-2023
15:33
by
ManuFitbit
10-12-2023
15:01
- last edited on
10-12-2023
15:33
by
ManuFitbit
Hi, I've had a charge 2 for around 5 years, sadly the battery is failing to hold charge so I bought a versa 3. How do I keep all my stats from ny charge 2?
Thanks
Heather
Moderator edit: clarified subject
Answered! Go to the Best Answer.
10-12-2023 15:09
10-12-2023 15:09
Hi, @april2774 , if you make sure you log in to your usual account and set up your new Versa 3 on your regular account you used for Charge 2 all your data will be there.
When you have logged in, from the opening, Today, screen click on the icon top left (on the new app it is a watch and smartphone icon; on the old app it is a photo/person icon). On the next screen choose “add more devices” (new app) or “+ set up a device” (old app) and choose Versa 3. As your Charge 2 is an older device it won’t automatically be removed from your account by adding your new Versa, so you can keep it attached or remove it and recycle it.
Let us know if you have any questions or issues - there is always someone here to help. Welcome to the forums!
Sense, Charge 5, Inspire 2; iOS and Android
10-12-2023 15:09
10-12-2023 15:09
Hi, @april2774 , if you make sure you log in to your usual account and set up your new Versa 3 on your regular account you used for Charge 2 all your data will be there.
When you have logged in, from the opening, Today, screen click on the icon top left (on the new app it is a watch and smartphone icon; on the old app it is a photo/person icon). On the next screen choose “add more devices” (new app) or “+ set up a device” (old app) and choose Versa 3. As your Charge 2 is an older device it won’t automatically be removed from your account by adding your new Versa, so you can keep it attached or remove it and recycle it.
Let us know if you have any questions or issues - there is always someone here to help. Welcome to the forums!
Sense, Charge 5, Inspire 2; iOS and Android