How do I pair my Charge 3 again?

[Delltower3]

I erased "charge 3" from my Bluetooth screen how do I get it back? My car is also hooked up to it. 

Moderator edit: updated subject for clarity

[MarreFitbit · Accepted solution]

Hi there @Delltower3, welcome to the Community Forums. I'll be glad to help you to pair your Charge 3 again.

While reading your post I was wondering if the mobile device you're syncing with is included in our list of supported devices? You can see the list at: Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

Follow the steps below to set up your tracker again:

1. Please make sure that you've removed the Charge 3 from the Bluetooth settings.

2. Restart your Charge 3

3. Turn off other Bluetooth connections when not in use.

4. Plug it into the charging cable and open the Fitbit app.

5. Setup your Charge 3

Let me know how it goes. 

[Delltower3]

Hello Marre. Yes that worked well. Thank you.

Moderator edit: format

[MarreFitbit]

Hi there @Delltower3, thanks for getting back and letting me know that the steps provided have worked. 

I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!