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How do I remove steps from my Charge 3?

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‎09-25-2020 17:44 - last edited on ‎09-26-2020 07:00 by Fitbit Moderator

‎09-25-2020 17:44 - last edited on ‎09-26-2020 07:00 by Fitbit Moderator

Erasing steps when logging in a Run

 

 

Moderator Edit: Clarified subject

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‎09-26-2020 07:07 - edited ‎09-20-2023 05:46

‎09-26-2020 07:07 - edited ‎09-20-2023 05:46

Hi there @LymariG_, welcome to the Community Forums. 

In order for me to better assist you with your inquiry, would you mind giving me more details of your concern? Do you want to remove steps? Are your steps overridden when you manually log an activity? If that's the case, typically, your steps will be recalculated if you manually log an activity as the manually logged activity takes precedence over the steps you tracked while wearing your tracker at that point in time. For example, if you're wearing your tracker and walking and you reach 10,000 steps, then you manually log an activity that starts and ends at that point in time for say 1 hour, Fitbit will calculate how many steps you took and it may bring your step count to something below 10,000 steps. For more information, see: How do I add, edit, or delete Fitbit data and activities?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-26-2020 07:07 - edited ‎09-20-2023 05:46

‎09-26-2020 07:07 - edited ‎09-20-2023 05:46

Hi there @LymariG_, welcome to the Community Forums. 

In order for me to better assist you with your inquiry, would you mind giving me more details of your concern? Do you want to remove steps? Are your steps overridden when you manually log an activity? If that's the case, typically, your steps will be recalculated if you manually log an activity as the manually logged activity takes precedence over the steps you tracked while wearing your tracker at that point in time. For example, if you're wearing your tracker and walking and you reach 10,000 steps, then you manually log an activity that starts and ends at that point in time for say 1 hour, Fitbit will calculate how many steps you took and it may bring your step count to something below 10,000 steps. For more information, see: How do I add, edit, or delete Fitbit data and activities?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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