help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I set up a used Charge 3?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-25-2020 10:10 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

‎01-25-2020 10:10 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

My daughter got a new FitBit for Christmas, and I inherited her Charge3.  How do I reset total lifetime activity, etc.?

 

 

Moderator edit: updated subject for clarity

 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎01-25-2020 10:13

‎01-25-2020 10:13

Hi, @RStafford! Attaching the tracker to a new account (yours) will start it from zero. Enjoy!

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes

‎01-25-2020 11:29 - edited ‎02-23-2024 03:37

In response to MakMak

‎01-25-2020 11:29 - edited ‎02-23-2024 03:37

Hi there @RStafford, welcome to the Community Forums. 

My friend @MakMak is right, as soon as your tracker is paired to a new account it will start from scratch. You can find useful information at: How do I set up my Fitbit device? 

For more information about giving your Fitbit device to someone else or receiving a previously used device as a gift, see our blog post, Giving or Receiving a Used Fitbit Device? These Simple Steps Will Help You Both Start Fresh.

Let us know if you need further help.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes