08-31-2017
15:49
- last edited on
09-09-2020
09:26
by
MatthewFitbit
08-31-2017
15:49
- last edited on
09-09-2020
09:26
by
MatthewFitbit
How do I set up my new charge 2 fitbit. All my data is already programmed on my old damaged fitbit.
Moderator edit: updated subject for clarity
08-31-2017 16:19
08-31-2017 16:19
@Dsisydaisy, the data is not stored on your old tracker, it is stored on the Fitbit servers under your account. To replace you old tracker with the new one, open the app Account screen and select Set up a Device, then tell it to replace the old tracker with the new one and follow the on-screen instructions. Once the setup is completed your new tracker will be activated and all of your data will still be on the system.
09-20-2019 14:39
09-20-2019 14:39
When I select replace charge 2 it says I have to read the policy and it won’t allow me to hit “I agree”. So nothing happens. Help