How do I setup Fitbit pay on my Charge 3?

[sohamsarfare]

I just bought a Charge 3 from JB HiFi and tried to set up contactless payments. However the wallet tile is missing from the Fitbit app. The device has Fitbit pay written under the bottom band so I know that the device is capable of contactless payments. How do I rectify this issue?

I am in Australia using a OP5T.

Moderator edit: subject for clarity

[AlejandraFitbit]

Welcome to the Community, @sohamsarfare.

If you are not seeing the wallet option, I recommend making sure you already paired your device by following the steps in the article: How do I set up my Fitbit device?.

After pairing your Charge 3, follow the instructions in the article: How do I set up Fitbit Pay? to setup your cards.

Let me know how it goes. 🙂

[sohamsarfare]

I have done all of the things you mentioned. Still no wallet option

[AlejandraFitbit]

Thanks for the update and the attachment, @sohamsarfare.

This may occur due because you Country doesn't support Fitbit Pay. If there are no banks in your country, they won't be able to see the Wallet tile in the Fitbit app. If you want to see the list of supported banks, click here.

Now, to see the Wallet tile in the Fitbit app, you need to set the Profile Settings Location in the app to your country of residence by doing the following:

1. From the Fitbit app dashboard, tap the Account icon.
2. Tap or click the tile with your name.
3. Tap or click the gear icon.
4.  Tap Add Location. (NOTE: The customer can choose to make this setting private)

Let me know the outcome. 🙂

[sohamsarfare]

Dashboard:

 

After clicking the account icon:

 

Again clicking the account icon:

 

As you can see there is no gear icon. I am using an android device.